FAQs

Delivery times depend on a number of factors, including how many deliveries we have that day and when we will be in your suburb. We can call you half an hour before the delivery if you wish to be on site when the bin arrives.

The bin is designed to be filled to the top of the bin. Over filling bins causes our drivers problems with transporting the bin and can be dangerous. Our drivers will remove items that exceed the top level of the bin or refuse to remove the bin from your site which will result in additional costs.

Yes but you need to notify us well before the agreed pickup date. Depending on how much longer need the bin, additional charges may apply.

No. This can cause damage to your property and our bin when we pick it up.

Yes just call us when you have finished with the bin and we will pick it up as soon as possible.

By credit card, Visa or Mastercard. We also have a PayPal option.

2, 3 and 4.0 cubic metre bins are put out for a set period of five days.
6, 8 and 10.0 cubic metre bins are put out for a set period of seven days.

Generally, anything which is non-toxic. Exceptions are asbestos, car tyres, large tree stumps (larger than 300mm x 300mm) or liquid waste such as paint and oils.

Yes. You can mix household waste, builders rubble, sand and green waste in the same bin.

This happens on very rare occasions, mainly with bins that have been filled with sand or concrete. We take all care but we do not accept responsibility for your driveway if you instruct us to put the bin on it.

No, not unless you have arranged with us to have the bin for asbestos and asbestos only. There are very specific requirements for the transport and removal of asbestos. Please phone one of our trained staff and they can assist you with your enquiry.

Unfortunately we don't accept hardy fence or super six to be placed in our Skip Bins.